13 Oct 2025 How Canadian Startups Are Turning Customer Support Into Their Secret Weapon Support is no longer a “nice-to-have” or cost centre.
09 Oct 2025 How to Run a Weekly Support Review That Actually Improves Your Product A weekly support review isn’t just a meeting—it’s your highest-leverage tool for supercharging your product and delighting users.
28 Sep 2025 Supportify Hacks: 10 Power User Tips from Real Startup Teams (2025) You don’t need to be a tech wizard to supercharge your team’s workflow on Supportify.
26 Sep 2025 How to Train Your First Support Hire (Without Creating a 50-Page Manual) Training your first support hire doesn’t have to be overwhelming.
24 Sep 2025 How to Build Customer Support Culture That Scales (Without Becoming a Bureaucracy) [2025] Scaling your customer support doesn’t have to mean slow, soulless, or stuck in process.